We pride ourselves on the service we offer our customers, we never forget that you have a choice of energy supplier and will do everything we can to help you.

You’ll find the answers to many of your questions in this section. You can also download an impartial Consumer Focus guide to energy supply called Staying Connected, there are two versions of the document – Staying connected 2012  with the basic information you’ll need  and a more detailed version Staying connected 2012 – full version (PDF 541KB) with links to other sources of information. These can both be downloaded in PDF format.

If you can’t find what you’re looking for:


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