Who is my local agent:
Enter your postcode in the quick find search (top right) and their contact details will be on their dedicated web page.
Why do you use agents:
Most queries/complaints are caused through poor communication we aim to make this a thing of the past, by offering the latest online technology in partnership with live support.
Can I sign up online:
Most companies are pursuing this minimal contact route, which is great when everything goes right. Sadly the de-regulated utilities industry is still extremely young and if something goes wrong, minimal contact can turn into a very stressful experience for the customer. We don’t want any of our customers experiencing this through no fault of their own and often through no fault of the companies involved, it is just that it is a relatively new industry with evolving systems that don’t always communicate well with each other. We believe we are the experts so let us deal with it for you.
Can I manage my account online:
Absolutely, we want you to be as independent as you would like, with the knowledge that if you require any help we are pleased to be here, online or live support.