We find many customers are simply unaware that there are substantial savings to be made by using our services.
Many customers do not realise that commercial sites are supplied on fixed price contracts and that when the contract expires, if they do not contact the supplier and serve notice that they wish to renegotiate a new price (typically the notice has to be served three months before the contract end date), they are automatically tied over onto an out of contract rate at a premium to the normal contract rate.